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Japanese restaurant owners reveal how they retain customers

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Japanese restaurant owners reveal how they retain customers

Much of a food business' revenue comes not from new customers, but from people who have already been there before. Assuring customer satisfaction is hence equally, if not more, important than creating awareness of your F&B joint. So how do you make sure that your have a healthy, growing number of returning customers?

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What to expect in your POS system package ?

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What to expect in your POS system package ?

A list of the things included in most POS system packages, including hardware, software and support, explained.

The point-of-sale system can make or break your restaurant – think of it as your outlet’s operating system. An inefficient one hinders your operations, frustrates service staff and is a hassle to change. Understanding what you are getting in your point-of-sales system is thus very important. 
 

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Ask Dawn – the kitchen expert

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Ask Dawn – the kitchen expert

Got questions about kitchen equipment? Ask them here! Dawn is the owner of Cafe Karung Guni SG, an outfit that buys and sells used kitchen equipment,  to try and help recycle some of the expensive equipment and provide a more affordable alternative to start-up eateries. 

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Different types of POS Systems in Singapore

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Different types of POS Systems in Singapore

So you need to get a point-of-sales (POS) system for your outlet. What kinds of point-of-sales systems are popular in Singapore? What can they do, and what should you know about them?

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How much does it cost to rent a hawker stall in Singapore? (updated 2017)

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How much does it cost to rent a hawker stall in Singapore? (updated 2017)

Hawker centres are something that we can proudly call “uniquely Singapore”, and are hawker food is an integral part of our culture – so much so that two stalls have even won Michelin stars

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3 Japanese restaurants' secrets to profit margins over 30%

3 Japanese restaurants' secrets to profit margins over 30%

According Japanese government records, the average profit margin of Japanese F&B outlets is 8.6%. Even large restaurant chains struggle to reap profits of more than 10%.

The iCHEF Story

The iCHEF Story

You might know iCHEF as an iPad POS provider, but when we started out, this wasn't part of the plan. It began like this:

iCHEF supports new local F&B entrepreneurs

iCHEF supports new local F&B entrepreneurs

Targeting young and aspiring Singaporean F&B entrepreneurs, the F&B Entrepreneur Bootcamp offers training on essentials such as getting your National Environment Agency Food Shop Licence and financing options available for startups and their prerequisites.

Greendot's secret to getting foreign worker quota

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Greendot's secret to getting foreign worker quota

One of the biggest problems F&B businesses face is manpower shortage. Hiring foreign workers has become a necessity, but it is increasingly hard to do so because of stricter quotas.

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MSA Announces iCHEF as Official Mobile POS

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MSA Announces iCHEF as Official Mobile POS

The Largest Food Truck Alliance in SEA Just Got a Technology Upgrade

The largest food truck association in South East Asia, MSA ( Mobile Food Trucks and Street Food Association ) announced on Oct 6th that

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