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我們推薦你拜訪 iCHEF 台灣官網
www.ichefpos.com/zh-tw

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The best kept secret of F&B owners


All-in-one solution to grow your F&B revenue

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The best kept secret of F&B owners


All-in-one solution to grow your F&B revenue

 

Trusted by over 12,000 food businesses in
Malaysia, Singapore, Hong Kong & Taiwan

We understand the challenges of running a food business. It is more than producing good food – it is making sure that the business has the right foundation to grow and expand.

We help F&B owners think about business success beyond the location and concept. With the right tools and decision-making framework, iCHEF helps F&B businesses to find new customers, increase frequency of visits and boost receipt spending to achieve 5-15% increase in sales.

Other F&B businesses pay for a POS system, iCHEF’s F&B POS pays for itself.

 
 
 

Grow your F&B business safely

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Delivery Order Integration

Manage GrabFood & FoodPanda delivery orders, menu and reports directly in iCHEF. Click to learn more

  • Send delivery orders directly into the kitchen :
    Instant notification with new orders - no more manual input into POS. From customer to kitchen in just 5 seconds.

  • Single Menu for Dine-in and Delivery  :
    Manage and update your menu in iCHEF, apply it to both your restaurant POS and delivery online store

Contactless Takeaway Shop

Safe & hygienic online takeaway shop for your customers to order on their mobile phone.

  • Your shop, your brand :
    Your dedicated online shop keeps customer focused on ordering only from your shop, not be tempted by others

  • Easy ordering with URL or QR code  :
    Share your shop on all platforms such as Google My Business, Facebook , Whatsapp and in store

 

Take orders whichever way you want

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Quick Service Kiosk - Fast Check out

Specially designed iCHEF Kiosk mode for faster check out, ensuring your line moves quicker than you can say “Brown sugar milk tea”.

  • Order and pay in just seconds :
    Two taps to complete a payment and ready to take the next order.

  • Modifiers at your fingertips :
    Each item with special modifiers (eg. Less ice, 50% sugar) so even your new staff will get it right. 

Table-side Ordering

Equip each waiter with an iPad to make ordering fast and efficient. Take orders right at the table and send it wirelessly to the kitchen.

  • Multiple iPads, seamlessly :
    All iPads are synced in real time, ensuring all staff has the latest order details.

  • Take orders quickly :
    No more running back to the counter to key in hard to read paper order.

 

Excite your loyal customers

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Loyalty points and cashback program

Create excitement and engage your customers to grow repeat visits.

  • Award points for every dollar :
    50 points for a free side dish, 100 points to be featured customer of the week. Get customers looking forward to spend with you.

  • Cash back rebate with zero fees :
    Run your own 5% cash back program for customers without paying any fees to a 3rd party. 

Customer Management (CRM)

Deliver amazing customer experience with our specially designed F&B Customer Relationship Management. 

  • Encourage customer participation :
    Track members behavior and reward customers with just their phone number, no apps required.

  • Data on demand  :
    Access customer data, such as the frequency of visits, average spending and favorite orders directly on the iPad. 


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iCHEF’s easy interface and cloud reporting allow me to access the backend anywhere, anytime, and I can yield valuable information from the different analysis available.
Updating our menu, pricing, discounts on POS is immediate which makes my work more efficient. I can view our current sales and different analysis such as top-selling items, rush hour sales and many more to understand our business better.
— Syikin (Little Bourke)

 

Track every single Ringgit in and out of your shop

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Accounting Integration

Get your numbers right with Xero, a comprehensive and easy-to-use small and medium business accounting tool.

Automatically send your end of day’s sales to Xero, ready for bank reconciliation. Click to learn more

Performance Dashboard

Instantly know how much you have sold with real-time updates you can check anytime, anywhere on any device, down to the last sen.

Other POS reports tells you what items are sold. iCHEF analytics gives you insights on what to sell, and how to sell them better.

 

User-friendly for new and older staff

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Staff Management 

Create employee authorization to ensure only authorized staff have permission for discounts and promotions actions. 

Keep track of every staff action to ensure no free food is given out, no change is pocketed. 

No IT Expertise Required

Staff of any age, nationality, language can learn how to use within a day.

Designed with easy-to-follow steps and prompts so staff do not need to memorise procedures.

 

Prevents theft and cheating

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Compulsory Daily Closing Procedure

Most POS systems will show sales for the day before staff enter the amount of cash collected. This gives your staff the opportunity to pocket any excess cash.

With iCHEF, the amount in the float must be entered first, and requires a reason to be entered.

Inventory Management

Automatically deducts ingredients from inventory each time something is sold. Keep track of how much food is in your refrigerator and your food cost.

Be alerted when inventory is running out faster than expected. 

 

Know what your staff is doing

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Employee check-in and check-out

Keep track of your staff’s punctuality and save time calculating the number or hours worked. Our system will do it automatically for you.

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Records all actions done on your dashboard

Which employee gave too many discounts? Who opened the cash box today? Keep track of your staff’s actions with our system.


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iCHEF comes from F&B background as well, hence this gives us the confidence to choose iCHEF. The POS system is quite comprehensive in terms of the user interface. Some other POS we have considered are quite rigid as they try to simplify their interface but causes certain limitation.

We appreciate the effort in building a community of F&B owners to share experiences.
— Andy (Therefore Restaurant)

 

Support services

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Top-Notch Technical Support

From start to finish, installation to training, all services are provided by the same iCHEF specialist – so you don't get bounced around to solve a problem.

On-site Installation

Our specialists will personally visit your restaurant to set up your devices, printers and network.

Telephone Support

7 days a week phone support ensures you reach the right person when you need it.

Free Hardware Loan

Accidents happen, but your F&B business needs to continue. We will loan hardware for free (up to 2 weeks) so your restaurant continues running while your device is being repaired or replaced.

 
 

Designed for F&B of all types


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We compared a few popular POS systems and in the end, we chose iCHEF because of the customised restaurant layout that helps us in our workflow and monitor orders and seatings. iCHEF eases our month-end reporting and analysis, it facilitates our order and workflow easily as most functions are just “drag and drop” kind of actions.

We have recommended iCHEF to other friends who were planning to open a cafe
— Mei Fhoong (Page 2 Cafe)

 
 
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Affordable subscription that pays for itself. F&B businesses with iCHEF uses key techniques to earn 5-15% more revenue per month. Earning RM3000-6000 more every month allows our customers to hire more staff and plan for a new outlets.

Talk to our consultants to find out if your business is eligible.

 

Lite Plan

For small food business
RM 119 / Mth

State of the art cloud POS system with low monthly fee.


  • Basic inventory (Up to 100 items)
  • Basic CRM (Up to 500 members)
  • Cloud reporting
  • Reports & Analytics
  • Email support
  • Phone support
  • Add device license for RM75/mth each



  • Free Installation & Training

    Unlimited Package

    For growing businesses
    RM 229 / Mth

    Get all features to supercharge your business,
    No hidden fees ever.

  • Full Inventory features
  • Full CRM features
  • Cloud reporting
  • Reports & Analytics
  • Email Support
  • Phone support
  • Add device license for RM75/mth each
  • PLUS

  • GrabFood Delivery Integration
  • FoodPanda Delivery Integration
  • Xero Connect Integration
  • Contactless Takeaway Shop

  • Free Installation & Training