Want to launch a points reward program for your customers,
but worried it would make the checkout process complicated
and time-consuming ?
At iCHEF, we understand managing a restaurant business is never easy, so we have made things easier for you ! 

the iCHEF Instant Point Collect 2.0
with never-before-seen features including:
Self-serve scan-and-collect. Customers can simply scan their receipt printouts to collect points reward.
No paper cards or phone numbers required. 

Collect and redeem points for
dine-in, take-out, and delivery orders.

Automated points update by POS,
with complete tracking for every order so you don’t have to worry about reward points fraud !

With one easy click, send promo messages through SMS or LINE to your customers and have them visit more often.

All you need to do is print out the receipts for your customers, 
extra benefits with no extra work !

No extra work on your part.
Just give your customers a receipt

No more paper cards. No additional APPs. All you have to do is print out and give your customers their order receipts to collect points for dine-in, take-out, and delivery orders. Their order history also automatically becomes membership data in your iCHEF POS system.

Assign points automatically with
flexible customization

You can pre-configure points reward rules and let the system do the calculations for you. Complete POS authentication and transaction history allows you to track the number of points awarded and by whom.

See reward progress anytime, anywhere.
No extra APP downloads necessary

The iCHEF Instant Point Collect 2.0 lets your customers check their reward progress through your LINE official account (LINE OA). Your LINE OA becomes the one-stop place for membership enrollment, points reward program, and online ordering.

Easy points redemption,
online and offline

A truly omnichannel customer loyalty program system where points can be redeemed for online orders (automatic
redemption) and for offline orders (by providing phone numbers at checkout).

Fully integrated every step of the way

Whether your customer is waiting in line, placing an order, or just about to checkout, you can easily look up their profile on the same screen. 

Product Preference Ranking and Statistics

Lets you learn your customers’ product preferences and likes. Also collects information on  GUI or VAT number as well as other special needs.

Customer Lifetime Value

See customer spend and frequency in clear view, so you can look after loyal and new customers alike.

Look into your first-timers to look after them

Data on new customers is collected everyday for your review, so you can decide how you want to interact with them.

Find out those who have lapsed

Download reports to find out customers who have not visited in the past six months, group them into a list for further analysis by frequency of visits.

Segmentation with the help of AI

Not sure how to pick the right segmentation metrics and variables? Not a problem! Just head over to the system dashboard and select the customer list you want to analyze, then let the iCHEF AI do the heavy-lifting. It can even help you save on ad spending by 50%!

SMS message, whichever suits your needs

The iCHEF POS system is fully API-integrated with SMS platforms, so you can easily communicate with your customers and have them visit more often!

Hassle-free messaging

Integrate customer lists in the dashboard with one click and schedule messages to be sent later (ex. plan and schedule Friday messages today). You only need to set aside one hour every week to have all this done.